Data Use Notice

This notice explains how Wharfside Pasta Bristol collects, stores, and uses personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

What we collect

We collect information that you voluntarily provide through forms on our website, such as your name, contact number, email address, and delivery details. We also receive basic technical data automatically — like browser type, approximate location, and device used — to help improve website performance and security.

How we use your data

Your data is used only for the purposes you request: to process your pasta order, confirm delivery times, or reply to questions. We may send a single follow-up email regarding your experience, but we never use your data for automated decision-making or share it with unrelated third parties.

Legal basis for processing

We rely on “contractual necessity” when processing your order, and “legitimate interest” for operational improvement such as route planning and customer support. Consent is obtained separately for optional updates or marketing emails (which we rarely send).

Data retention

We store personal data only as long as necessary to fulfil your order or meet accounting obligations. Typically, this means 12 months for order records and up to 6 years for financial documentation in accordance with UK law.

Your rights

Under the UK GDPR you have the right to access, correct, restrict, or erase your personal data. To exercise these rights, please contact us at [email protected]. We will respond within one calendar month.

Data storage and security

All data is stored securely on servers located in the United Kingdom. We use encrypted transmission (HTTPS) and restrict internal access to authorised staff only.

Contact details

Wharfside Pasta Bristol
Email: [email protected]
Phone: +44 117 463 7284
Address: 28 Whiteladies Road, Clifton, Bristol BS8 2LG, England

By using our website, you confirm that you have read and understood this Data Use Notice. Updates to this page will be dated and published here.